Thoughtful questions deserve clear answers.
Explore answers to common federal benefits questions.

Frequently Asked Questions
Start with the questions people often ask about federal benefits, planning conversations, and how our services work. Select a question to see the answer.
01What can Federal Employees Benefits help me understand?
We help you review your benefits and financial questions, understand options, and prepare for informed conversations about retirement, insurance, savings, and income planning.
02Do I need to be close to retirement to speak with you?
No. Whether retirement is years away or approaching soon, it can help to understand your benefits and plan ahead.
03Can you help me understand my Thrift Savings Plan (TSP)?
We can discuss your goals, time horizon, and questions about your TSP options. Your choices should reflect your circumstances and comfort with investment risk.
04Can you help me plan when to retire?
We can help you organize the questions and financial factors to consider. Your retirement eligibility and benefit amounts depend on your official employment and benefit records.
05Can you explain my health and life insurance options?
We can help you review the options you are considering and identify questions to ask. Availability, costs, and eligibility depend on your situation and the applicable plan rules.
06Can you help me understand how retirement income may affect my taxes?
We can discuss tax considerations as part of your broader financial picture. Your tax outcome depends on your income, location, and other details.
07What should I bring to a benefits conversation?
Bring any information you already have about your benefits, retirement goals, and questions. You do not need to have everything figured out before we talk.
08Can my spouse or family member join the conversation?
Yes. You are welcome to include someone you trust, especially if you are making decisions that affect your household.
09Are your recommendations the same for everyone?
No. We start by learning about your goals, circumstances, and existing benefits. A strategy should fit your needs rather than follow a one-size-fits-all approach.
10How do I get started?
Request a conversation through our website. Tell us a little about your background and what you would like to discuss, and we will follow up using your preferred contact method.
11What does your service cost?
There is no charge to begin a conversation. If you choose an insurance or annuity product, the carrier may compensate us. Some separate services may have a fee. We will explain any cost before you decide whether to move forward.
Still have a question?
Tell us what you would like to understand. We will use your questions to prepare for a helpful conversation.
